Refund and Returns Policy

BeaconTech Industries Ltd. – Returns & Refunds Policy

OVERVIEW

At BeaconTech Industries Ltd., we are committed to delivering high-quality digital solutions, software, and e-commerce services. If you are not fully satisfied with your purchase, we are here to help. The following policy outlines our return and refund procedures.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

Capitalized words have specific meanings as defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

DEFINITIONS

• “Company” (also referred to as “We,” “Us,” or “Our”) refers to BeaconTech Industries Ltd., located at PLOT 14, KABUSA VILLAGE, KABUSA, ABUJA, FCT, NIGERIA, with Registration Number: RC 8170597.
• “Goods” refers to digital and physical products available for purchase on our platform.
• “Orders” means a request placed by You to purchase Goods or Services from Us.
• “Service” refers to the use of our website and digital solutions.
• “Website” refers to our official website, accessible at https://beacontechindustries.com/ “You” refers to any customer purchasing from or using our services, either as an individual or on behalf of an organization.

ORDER CANCELLATION

You have the right to cancel an order under the following conditions:

• Before Delivery: If the order has not yet been processed, you can cancel it at no cost.
• After Delivery: If the product does not match its description or has defects, you may request a refund within 7 days of purchase.

To cancel your order, please contact us via:
📧 Email:  hello@beacontechindustries.com Refunds will be processed within 14 days and issued to the original payment method.

DIGITAL GOODS & SERVICES REFUND POLICY

Subscription-Based Services

• All subscription payments are non-refundable once the billing cycle begins.
• You can cancel a subscription at any time, and the service will remain active until the end of the billing period.

One-Time Digital Goods Purchases

• Orders for digital goods can be canceled within 7 days of purchase.
• If a digital product does not function as advertised, you may request a refund after review by our support team.
• Refunds will not be issued in cases of misuse, unauthorized access, or abuse of digital goods.

Digital Services Refunds

• If a service has not been delivered, you can request a cancellation within 7 days of placing the order.
• If the service is completed, you may request a refund within 3 days of delivery.
• Refunds will only be granted in cases where the service was not performed as per agreed standards.

For assistance, contact our support team at. hello@beacontechindustries.com